Terms & Conditions
Please Contact Our Office For All Special Orders.
Prices are subject to change without any notice
RETURNS, CANCELLATIONS & RESTOCKING FEES
All orders must be cancelled within 24 hours. Restocking Fee of 3%. No returns will be accepted after 10 days of receipt, with exception to warranty items. Returns must be received in unused resalable condition (new and in original package), with exception to warranty claims. All returns are freight pre-paid by the customer. RETURN MERCHANDISE requires a Return Goods Authorization (RGA) number assigned prior to shipment. Please contact our parts department to obtain an RGA by calling (817) 834-0303. Returns will not be accepted without an RGA number. Special orders CAN NOT be returned.
Stocked items generally ship out same day or next day. Special orders and parts Out Of Stock 2-6 weeks. We ship through UPS and USPS; we will use the most cost effective method. Please Note: Only USPS can deliver to P.O. Boxes.
When the item has a positive warranty determination, a replacement, repair or credit will be issued at the Manufacturer's discretion. Credit or replacements will be issued when credit/part is received from manufacturer.
PETROSERV, INC. IS NOT RESPONSIBLE FOR DAMAGED PROPERTY UPON DELIVERY